Author: Zina Sutch & Patrick Malone

Begin with empathetic listening. People need to feel like they are heard and understood and everyone’s experiences with change brings its own unique pain. Simple acknowledgment and understanding on the part of bosses is not enough. Leaders need to show empathy…

Why is it that we have these beliefs and carry them with us in our day-to-day lives? Mythology resonates soundly with us today. We have an uncanny ability to be able to remember specifics about myths far more readily than…

The benefits of the “funny bone” Take for example Lizet O’Campo, Political Director of People for the American Way. She was an instant internet sensation because, through a series of technical glitches during a Zoom meeting, she accidentally turned herself into…

This “formula for leadership” approach occurs at all levels. Executives at the highest level of the company are quick to check the big boxes. Did I send out a monthly newsletter? Did I host a strategic planning offsite or a…

Observational humor makes us laugh, to be sure, but there’s another dynamic occurring that is far more subtle, more impactful than one might think, and serves as a powerful lesson for leaders in all professions. When comedians draw events from…

Too often, leaders reduce interactions with employees solely to a measurement of their performance goals. Nothing matters but the work being done. As a result, the organization feels sterile and void of passion. Yes, professionalism has a place in workplaces,…